Mentis Talent Technologies Pte. Ltd Personal Data Protection Policy
MENTIS TALENT TECHNOLOGIES PTE LTD (“Mentis”) (“Company”, “we”, “us” or “our”) is committed to the protection of your personal data which you have entrusted to us.
We have prepared this Personal Data Protection Policy (“Policy”) on how the Company collects, uses, discloses your personal data under the Singapore Personal Data Protection Act 2012 (PDPA) (“Act”).
For UK/EU residents, please read and agree before proceeding further: Mentis UK/EU Privacy Policy
Please note that this Policy may be amended or updated from time to time without notice to reflect the change/s in the applicable data protection laws. We encourage you to take the time to read it.
By interacting with us, visiting our physical stores or website, submitting information to us, purchasing any product/s and or services offered by us, you agree and consent to the Company, including its related companies, as well as their respective representatives and/or agents to collect, use, disclose to any relevant third party for the purposes and in the manner outlined in this Policy.
You are deemed to have given your consent for the collection, use, or disclosure of your data under the following circumstances allowed by law:
Under any circumstances where it would be reasonable for the Company to do so on your behalf and in your interest.
The Company is entitled under the relevant provisions of the law to collect personal data about you from a source other than you, use or disclose your personal data without your consent.
If you do not agree to the above, you may inform us and we will proceed to fulfil your request not to collect, use or disclose your personal data. Please note that we may, where relevant decide to terminate your contract with the Company when it is no longer practicable and/or where we are not able to fulfil the contract based on your request.
No compensation is payable by the Company based on your decision to withdraw and the process of withdrawal may take up to 30 days from the date of your written request received by our Data Protection Officer.
In this Policy, “personal data” means data, whether true or not, about an individual who can be identified —
(i) Identity data such as your name, gender, and date of birth.
(ii) Contact information such as a delivery address, telephone number/s, and electronic mail address.
(iii) Location information such as your Global Position System (“GPS”) signal sent by your mobile device, your Internet Protocol (“IP”) address and other data from your device, and from a country from which a request is received.
(iv) Information relating to your work or profession such as your job title or function, job description and related information, company’s name, department, and other company’s details as relevant.
(v) Company’s User Account registration data such as your unique username or password, activation code/s, billing information, license and related verification information.
(vi) Account data such as bank account and payment information such as the name of cardholder, card number, billing address, expiry date and the like.
(vii) Network data such as your IP address, cookies, web browser type and version, operating system, the domain name of your Internet provider, location and device identifier and/or any information generated from any computer system/s or device.
(viii) Any other information relating to any individual/s which you have provided to us in any form which you may have submitted to us or obtained through any form of interaction with you whether through any electronic system and/or with you in person.
Generally, the Company collects your data when:
The personal data which we have collected from you may be used by us and/or shared with or transferred to a third party such as our related companies and our authorised service providers for which may include but is not limited to the following:
To the fullest extent permitted under the law, the Company cannot be responsible for any consequence/s arising from your use of any third-party’s link/s on our website, and any such liability is expressly disclaimed and excluded. If you provide to us with any personal data relating to a third-party including but not limited to information of your spouse, children, parents, employees and the like, you represent to us that you have obtained the consent of the third-party in the provision of that data.
You should ensure that all personal data submitted to us is true, accurate and complete. Failure on your part to do so may result in our inability to provide you with the goods and services you have requested. You may:
The Company reserves the right to charge a reasonable administrative fee for retrieving your record/s and we will inform you of the fee before processing your request.
The Company may reject your request under the relevant provisions of the Act. Generally, we will respond to your written request within 30 days from the date of your request.
We will only retain your data for as long it is necessary for any legal or business purposes.
We will protect your data by making reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risk/s and the loss of any storage medium or device on which the personal data is stored.
Despite such reasonable efforts, please note that it is the nature of the Internet, that any transmission and any method of electronic storage is inherently insecure, and the Company cannot warrant the security of the information which you have provided to us.
We assume no liability for disclosure of your personal data due to errors in transmission, unauthorised third-party access, or other cause/s beyond our control.
The Company will not transfer any of your data outside of Singapore unless the transfer conforms with the requirements under the Act.
Where the Company is being made aware of a breach of personal data, the Company will assess whether the breach is a notifiable breach under the Act.
A notifiable data breach is one where (a) it results in or is likely to result in, significant harm to the affected individual(s), or (b) is, or is likely to be, of a significant scale.
The Company will inform the relevant authorities if the breach is a notifiable one, and in consultation with the authorities, may inform you of the breach and provide the necessary information concerning the breach through the Company’s website or any other means.
A Company’s data intermediary processing any personal data of the Company must, without undue delay, notify the Company if the data intermediary is aware of any breach of personal data within the intermediary or a related entity of the intermediary.
You may communicate the withdrawal of your consent to the collection, use or disclosure of your personal data by submitting your request in writing to our Data Protection Officer.
This Policy and your use of the Company’s services and all aspects of personal data protection between you and the Company is governed by the laws of Singapore and you agree to submit to the exclusive jurisdiction of the courts of Singapore in the event of any dispute.
Please contact our Data Protection Officer if you have any request or question at:
Email: andrew.salisbury@mentisglobal.com
Office: +65 6817 4188
Address: Mentis Talent Technologies Pte Ltd, 51 Goldhill Plaza #07-10/11 Singapore 308900
We will acknowledge receipt of your query or request within 7 working days, and we endeavour to respond to your request 30 days from the date of submission. As a matter of policy, we do not attend or respond to an anonymous query or request.