Cookie policy
This website mentisglobal.com uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “accept” button on Our Cookie banner or when you have selected your preferred Cookie options in Our Cookie manager and pressed the “Continue” button. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.
1. Definitions and Interpretation
In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
Cookie: means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
Personal data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
We/Us/Our: means “Our Website/School/Company”, the brand owned and operated by Company name or Person.
2. Information About Us
Our Site is owned and operated by Company name or person(s).
- Registered address:
- Email address: your email
- Telephone number: your phone
3. How Does Our Site Use Cookies?
- 3.1 Our Site may place and access certain first-party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- 3.2 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site for analytics and for marketing purposes. For more details, please refer to section 4 below.
- 3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
-
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category (usually first-party cookies) if it is essential to the operation of Our Site as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school, also support functions such as logging in, and payment transactions. -
3.3.2 Functionality Cookies
Functional Cookies allow our web site to remember choices you make, e.g. your user name, log in details and language preferences and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual users. -
3.3.3 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it. -
3.3.4 Marketing/Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties. -
3.3.5 Third Party Cookies
Third-party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third-party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above). -
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site. -
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
- 3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
- 3.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy
- 3.6 For more specific details of the Cookies that We use, please refer to the table below.
4. What Cookies Does Our Site Use?
- 4.1 The following first-party Cookies may be placed on your computer or device:
| Name of Cookie | Purpose | Strictly Necessary | Expires |
| XSRF-TOKEN | Preserves User Login information and states | Yes | When you close your browser |
| DPSettings | Preserves the user's Cookie policy preferences | Yes | 12 days |
| slim_session | Preserves User Login information and states | Yes | 2.5 days |
| affiliate | Tracks purchases made through affiliate links to ensure proper credit is given to the affiliate partner. | No | Depends on your affiliate cookie settings |
- 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device (remove stripe cookies from the list if you don’t use stripe):
| Name of Cookie | Provider | Purpose | Expires |
| __stripe_sid | checkout.stripe.com | Used to process payments for our website. | 30 minutes |
| __stripe_mid | checkout.stripe.com | Used to distinguish users. | 1 year |
| cid | checkout.stripe.com | Used to process payments for our website. | 3 months |
| vuid | vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 3 years |
| player | player.vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 1 year |
| cf_clearance | www.cloudflare.com | Used by clouflare to specify the duration that our website is accessible to a visitor that successfully completed a previous Captcha or challenge. | 4 hours |
- 4.3 Our Site uses the following functional Cookies (remove cookies not exploited in your school):
Olark
| Name of Cookie | Provider | Purpose | Expires |
| hblid | mentisglobal.com | a visitor identifier that we use only on your site to remember this visitor between visits | 2 years |
| wcsid | mentisglobal.com | a session identifier that we use only on your site to keep track of a single chat session | When you close your browser |
| olfsk | mentisglobal.com | storage identifier that we use to maintain chat state across pages (e.g. message history) | 2 years |
| _okbk | mentisglobal.com | extra state information (e.g. chat box being open/closed) | When you close your browser |
| _ok | mentisglobal.com | most recent Olark site ID (security measure) | When you close your browser |
| _oklv | mentisglobal.com | the Olark loader version (for improved caching) | When you close your browser |
| _okla | mentisglobal.com | used for caching purposes (loaded from CDN vs. loaded from our infrastructure) | When you close your browser |
| _okgid | mentisglobal.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
| _okac | mentisglobal.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
| _okdetect | mentisglobal.com | Used for detecting when storage contexts have changed due to things like ssl or host transitions (helps maintain your chat across pages). | When you close your browser |
| _okck | mentisglobal.com | Used to test whether the visitor's browser allows cookies to be stored. | When you close your browser |
TawkTo
| Name of Cookie | Provider | Purpose | Expires |
| tawk_uuid_ | mentisglobal.com | HTTP cookie | |
| twk_idm_key | mentisglobal.com | Visitor connection management | Session |
| twk_token_ | mentisglobal.com | HTML local storage | |
| tawk_uuid_propertyId | mentisglobal.com | Visitor tracking | 6 months |
| tawkUUID (deprecated) | mentisglobal.com | Visitor tracking | 6 months |
| __tawkuuid (deprecated) | mentisglobal.com | Visitor tracking | 6 months |
| ss (deprecated) | mentisglobal.com | Visitor session management | Session |
| TawkConnectionTime | mentisglobal.com | Manages visitor connection | Session |
| Tawk_xxxxxxx (deprecated) | mentisglobal.com | Visitor preference | 6 months |
Freshchat
| Name of Cookie | Provider | Purpose | Expires |
| pubsub_cookie | mentisglobal.com | This cookie is used for the freshchat service | When you close your browser |
| hop- | mentisglobal.com | This cookie is used for the freshchat service | When you close your browser |
| mentisglobal.com | This cookie is used for the freshchat service | When you close your browser | |
| _ | mentisglobal.com | This cookie is used for the freshchat service | 1 year |
| pnctest | mentisglobal.com | This cookie is used for the freshchat service | 1 year |
Zendesk Web Widget
| Name of Cookie | Provider | Purpose | Expires |
| ZD-zE_oauth | mentisglobal.com | Stores the authentication token once the user has been authenticated. | 2 hours |
| ZD-currentTime | mentisglobal.com | Sets the time when page loads. | Forever |
| ZD-settings | mentisglobal.com | Stores a hash of settings so that we don't keep sending blips after the initial one | Forever |
| ZD-suid | mentisglobal.com | Session id for pathfinder. | 20 minutes |
| ZD-buid | mentisglobal.com | Collects Machine ID. | Forever |
| _answer_bot_service_session | mentisglobal.com | Used to uniquely identify a user session when using Answer Bot Article Recommendations. | When you close your browser |
Intercom
| Name of Cookie | Provider | Purpose | Expires |
| intercom-id-[app_id] | mentisglobal.com | Anonymous visitor identifier cookie. As people visit your site they get this cookie. | 9 months |
| intercom-session-[app_id] | mentisglobal.com | Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it one week from that moment. The user can access their conversations and have data communicated on logged-out pages for 1 week, as long as the session isn’t intentionally terminated with Intercom('shutdown');, which usually happens on logout. |
1 week |
| intercom-device-id-[app_id] | mentisglobal.com | Identifier for each unique device that interacts with the Messenger. It is refreshed on each successful ping, extending it another 9 months. We use this cookie to determine the unique devices interacting with the Intercom Messenger to prevent abuse. |
9 months |
- 4.4 Our Site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through them.
- 4.5 The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
- 4.6 The analytics services used by Our Site uses the following Cookies (remove cookies not exploited in your school):
Google Analytics
| Name of Cookie | Provider | Purpose | Expires |
| _ga | mentisglobal.com | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
| _gat | mentisglobal.com | Google Analytics: Used by Google Analytics to throttle the request rate. | When you close your browser |
| _gid | mentisglobal.com | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | When you close your browser |
| _ga_container-id | mentisglobal.com | Used to persist session state. | 2 years |
Mixpanel
| Name of Cookie | Provider | Purpose | Expires |
| mp_#_mixpanel | mentisglobal.com | MixPanel: Cookie used by MixPanel for analytics purposes | 1 year |
BDOW
| Name of Cookie | Provider | Purpose | Expires |
| __smToken | mentisglobal.com | The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not | 1 year |
| __smSmartbarShown | mentisglobal.com | cookie is set when the Smart Bars are shown on your website | 1 year |
| __smVID | mentisglobal.com | Used to display relevant advertising | 1 month |
| __smSessionId | mentisglobal.com | Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products | When you close your browser |
| __smListBuilderShown | mentisglobal.com | cookie is set when the List Builder is shown on your website | 1 year |
| __smScrollBoxShown | mentisglobal.com | cookie is set when the Scroll box is shown on your website | 1 year |
| __smWelcomeMatShown | mentisglobal.com | Cookie is set when the Welcome mat is shown on your website | 1 year |
| __smListBuilderOptOut | mentisglobal.com | Is set when a visitor clicks an "Opt-Out" button on the List Builder | 1 year |
| __smSmartBarOptOut | mentisglobal.com | Is set when a visitor clicks an "Opt-Out" button on Smart bars | 1 year |
| __smScrollBoxOptOut | mentisglobal.com | Is set when a visitor clicks an "Opt-Out" button on Scroll box | 1 year |
| __smWelcomeMatOptOut | mentisglobal.com | Is set when a visitor clicks an "Opt-Out" button on welcome mat | 1 year |
| __smSubscribed | mentisglobal.com | Is set when a visitor subscribes via any of the List Builder, Welcome Mat, Scroll Box or Smart Bars they are shown on your website | 1 year |
-
4.7 Targeting/Marketing cookies
Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising (remove cookies not exploited in your school):
Facebook
| Name of Cookie | Provider | Purpose | Expires |
| _fbp | mentisglobal.com | Identifies browsers for advertising and site analytics services | 90 days |
| fr | facebook.com | Delivers advertisement products such as real-time bidding from third-party advertisers | 90 days |
| datr | facebook.com | Identifies the web browser used to connect to Facebook; enhances security and site integrity | 2 years |
| c_user | facebook.com | Contains the user ID of the currently logged-in user | 1 year< |
| xs | facebook.com | Contains session number and secret number for security | Varies, tied to session |
| sb | facebook.com | Helps improve friend suggestions | 2 years |
| oo | facebook.com | Opt-out of Facebook showing ads based on activity on third-party websites | 5 years |
| presence | facebook.com | Contains user's chat state (e.g., which chat tabs are open) | End of session |
Hubspot
| Name of Cookie | Provider | Purpose | Expires |
| __hstc | mentisglobal.com | The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 6 months |
| hubspotutk | mentisglobal.com | This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. | 6 months |
| __hssc | mentisglobal.com | This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 30 min |
| __hssrc | mentisglobal.com | Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. | session |
| messagesUtk | mentisglobal.com | This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. | 6 months |
Refersion
| Name of Cookie | Provider | Purpose | Expires |
| ci_session | refersion.com | Preserves users states across page requests. | When you close your browser |
| refersion_csrf_code | refersion.com | Sets csrf token to prevent cross site request forgery. | When you close your browser |
| __cfduid | refersion.com | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Google AdWords
| Name of Cookie | Provider | Purpose | Expires |
| ads/ga-audiences | mentisglobal.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | When you close your browser |
Fomo
| Name of Cookie | Provider | Purpose | Expires |
| Fomo.hstry-count-since-first-event- | mentisglobal.com | Used by Fomo for showing user notifications. | Persistent |
| Fomo.hstry-first-timestamp- | mentisglobal.com | Used by Fomo for showing user notifications | Persistent |
| Fomo.snv- | mentisglobal.com | Used by Fomo for showing user notifications | Persistent |
5. Consent and Control
(Keep section 5.1 and 5.2 if you are using our cookie opt-in mechanism from School Privacy settings.)
- 5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.
- 5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- 5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
- 5.3.1 Google Chrome
- 5.3.2 Microsoft Internet Explorer
- 5.3.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
- 5.3.4 Safari (macOS)
- 5.3.5 Safari (iOS)
- 5.3.6 Mozilla Firefox
- 5.3.7 Android (Please refer to your device’s documentation for manufacturers’ own browsers)
6. Changes to this Cookie Policy
- 6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
- 6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7. Further Information
- 7.1 If you would like to know more about how We use Cookies, please contact Us at support@mentisglobal.com.
- 7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
- 7.2.1 Privacy Policy
- 7.2.1 Terms & Conditions

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Richard Brady is the Founder & Executive Chairman of Mentis Talent Technologies, a Singapore‑headquartered HR EdTech company operating across EMEA and Asia-Pac. He has devoted 35 years to building high‑impact, evidence‑based approaches to talent evaluation, insight, and learning. Richard established Mentis in 2003 with a simple premise: organizations thrive when they nurture talent, not just measure it. Today, that ethos is embodied in the Mentis Navigator ecosystem: OCEANS Personality Navigator, Competency Navigator 90/180/360-degree feedback, SONAR Network Centrality, and the BRAVO Social‑Emotional Compass, providing a coherent, data‑rich pathway from insight to action.
Richard’s client work spans the public and private sectors across the GCC and ASEAN. He has designed and led multi‑method leadership programs, combining competency‑based interviews, multi‑source feedback, business simulations, and Hogan personality & reasoning assessment. Mentis programs emphasize measurable business outcomes, capability uplift, and the creation of collaborative learning cohorts supported by mentoring and feedback. Mentis has supported hundreds of multinational companies, NGOs, and regional entities in the GCC with talent evaluation and development programs.
Richard is a trained and certified coach, Situational Leadership® certified practitioner and highly experienced coach and mentor for specialists and leadership navigating career transitions and promotions.
A Chartered Occupational Psychologist (HCPC‑registered; BPS Chartered), Richard has trained and certified thousands of practitioners in personality assessment and evidence‑based talent practices. He is Hogan‑certified (HPI, HDS, MVPI; advanced interpretation) and experienced facilitator multisource feedback. He has partnered as adjunct faculty or facilitator with leading business schools including London Business School, Oxford Saïd, IMD, and Thunderbird.
Richard’s academic work focuses on psychological flexibility (ACT/fACT) and social‑emotional learning at work. As a doctoral researcher at Goldsmiths, University of London (Institute of Management Studies), he is conducting mixed‑methods research exploring how psychological flexibility relates to quality of working life, values‑based action, and leadership development, integrating RCTs, systematic reviews (PRISMA‑aligned). These insights inform Mentis Navigator product design and coaching‑at‑scale methodologies.
Beyond assessment, Richard champions competency development as an organizational capability. He designs journeys that help leaders optimize strengths and neutralize derailers, blending focused practice, mentoring feedback, and network‑centric development through SONAR. His coaching draws on Acceptance & Commitment Training (fACT), compassion‑focused approaches, and solution‑focused models aligned to EMCC/ICF standards, translating science into practical behavior change.
Richard divides his time between product strategy, client advisory, and research, with a growing emphasis on thought leadership and practitioner accreditation through Mentis Academy. He is committed to building an inclusive, data‑literate coaching community across ASEAN and the GCC and to advancing prosocial, values‑based leadershi true to the Mentis promise: Nurture Talent™.
Richard’s client work spans the public and private sectors across the GCC and ASEAN. He has designed and led multi‑method leadership programs, combining competency‑based interviews, multi‑source feedback, business simulations, and Hogan personality & reasoning assessment. Mentis programs emphasize measurable business outcomes, capability uplift, and the creation of collaborative learning cohorts supported by mentoring and feedback. Mentis has supported hundreds of multinational companies, NGOs, and regional entities in the GCC with talent evaluation and development programs.
Richard is a trained and certified coach, Situational Leadership® certified practitioner and highly experienced coach and mentor for specialists and leadership navigating career transitions and promotions.
A Chartered Occupational Psychologist (HCPC‑registered; BPS Chartered), Richard has trained and certified thousands of practitioners in personality assessment and evidence‑based talent practices. He is Hogan‑certified (HPI, HDS, MVPI; advanced interpretation) and experienced facilitator multisource feedback. He has partnered as adjunct faculty or facilitator with leading business schools including London Business School, Oxford Saïd, IMD, and Thunderbird.
Richard’s academic work focuses on psychological flexibility (ACT/fACT) and social‑emotional learning at work. As a doctoral researcher at Goldsmiths, University of London (Institute of Management Studies), he is conducting mixed‑methods research exploring how psychological flexibility relates to quality of working life, values‑based action, and leadership development, integrating RCTs, systematic reviews (PRISMA‑aligned). These insights inform Mentis Navigator product design and coaching‑at‑scale methodologies.
Beyond assessment, Richard champions competency development as an organizational capability. He designs journeys that help leaders optimize strengths and neutralize derailers, blending focused practice, mentoring feedback, and network‑centric development through SONAR. His coaching draws on Acceptance & Commitment Training (fACT), compassion‑focused approaches, and solution‑focused models aligned to EMCC/ICF standards, translating science into practical behavior change.
Richard divides his time between product strategy, client advisory, and research, with a growing emphasis on thought leadership and practitioner accreditation through Mentis Academy. He is committed to building an inclusive, data‑literate coaching community across ASEAN and the GCC and to advancing prosocial, values‑based leadershi true to the Mentis promise: Nurture Talent™.
Professional Profile
Founder & Executive Chairman, Mentis Talent Technologies (since 2003) - Executive Coach & Program Architect (lead evaluator, assessor, and mentor) - Researcher (Goldsmiths, University of London).
What I Do - Design and lead multi‑method leadership evaluation & development programs - Build data‑rich learning journeys that integrate assessment, mentoring, and practice - Advise boards and CHROs on successor pipelines, capability models, and cohort scaling
Domains - Talent Evaluation & Insight • Competency Frameworks • Multi‑source Feedback (90/180/360) • Business Simulations • Personality & Reasoning Assessment • Social‑Emotional Learning • Network‑centric Development • Coaching at Scale
What I Do - Design and lead multi‑method leadership evaluation & development programs - Build data‑rich learning journeys that integrate assessment, mentoring, and practice - Advise boards and CHROs on successor pipelines, capability models, and cohort scaling
Domains - Talent Evaluation & Insight • Competency Frameworks • Multi‑source Feedback (90/180/360) • Business Simulations • Personality & Reasoning Assessment • Social‑Emotional Learning • Network‑centric Development • Coaching at Scale
Signature Programs & Systems
- Mentis Navigator™ Ecosystem:
- OCEANS Personality Navigator (trait profiledevelopment narratives, strengths/risks)
- Competency Navigator 90/180/360 (multisource feedback with Observed‑Interpretive reporting)
- SONAR Network Centrality (mapping collaborative influence and learning networks)
- BRAVO Social‑Emotional Compass (SEL insights for professionals)
- Career Anchors (career drivers and development alignment)
- Learning Journeys: Cohort‑based development with mentoring & focused ACT‑informed practice
- Assessment & Development Centers: Competency‑based interviews, simulations, reasoning tests, and personality profiling for integrated, powerful insights and individual development planning.
Accreditations & Professional Standards
- Chartered Occupational Psychologist (HCPC‑registered – Board Certified; BPS Chartered). BPS RQTU Qualified Assessor.
- Hogan Assessments: HPI, HDS, MVPI; Advanced Interpretation Facilitator (2003 to 2020.
- Multi‑source feedback systems (90/180/360-degree feedback) and competency‑based interviewing and development planning
Speaking & Teaching
Keynotes, executive education, and practitioner training on:
- Psychological flexibility & prosocial leadership
- Competency‑based assessment and
- Observed‑Interpretive reporting
- Scaling mentoring and cohort‑based learning with data
- Navigating derailers and decision‑making under uncertainty

Haris Ali Akbar
Talent Consultant
Haris is a Talent Consultant at Mentis Global, focusing on corporate and executive talent assessments to support succession planning, high-potential mapping, and hiring decisions. In his first year specializing in assessment, he designs and delivers programs that integrate behavioral interviews, business simulations, and psychometric tools to help organizations make evidence-based talent decisions. Drawing on his strong foundation in people development, Haris brings depth to interpreting assessment results and evaluating employee competencies beyond surface-level performance.
Before moving into assessment, Haris spent over five years in learning and development, specializing in soft skills such as leadership, innovation, and communication. His extensive experience designing capability programs and facilitating corporate development and innovation initiatives gives him a developmental lens in assessment work, enabling sharp identification of both strengths and growth opportunities.
Haris is also a professional coach who has achieved ICF Associate Certified Coach (ACC) level, supporting individuals in leadership, career development, and corporate innovation contexts. He is also a candidate for a Master’s in Applied Human Resource Psychology at the University of Indonesia, where his research explores the intersection of personality and learning behavior in the workplace to bridge psychological science and organizational practice.
Before moving into assessment, Haris spent over five years in learning and development, specializing in soft skills such as leadership, innovation, and communication. His extensive experience designing capability programs and facilitating corporate development and innovation initiatives gives him a developmental lens in assessment work, enabling sharp identification of both strengths and growth opportunities.
Haris is also a professional coach who has achieved ICF Associate Certified Coach (ACC) level, supporting individuals in leadership, career development, and corporate innovation contexts. He is also a candidate for a Master’s in Applied Human Resource Psychology at the University of Indonesia, where his research explores the intersection of personality and learning behavior in the workplace to bridge psychological science and organizational practice.

Myles Empacis
Full-stuck Developer
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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Richard Overy (“RO”) is a seasoned business transformation executive and leadership consultant with over 25 years of experience at the C-suite level, specializing in customer service, leadership development, and operational excellence. His expertise spans project coordination, business relationship management, and customer satisfaction, with extensive experience across multiple industries, including Travel & Tourism, Financial Services, IT & Professional Services, Telecommunications, FinTech, Utilities, Public Sector, Engineering, and Healthcare. He has led numerous large-scale M&A, MBO, and business transformation initiatives across Europe, EMEA, BRIC, and North America. His strategic advisory work focuses on aligning strategy, culture, and leadership to drive performance and business growth.
Richard is a Principal Consultant at Mentis (since February 2023), where he leads talent evaluation, survey methodologies, and leadership development initiatives. He implements Mentis talent profiling and development solutions to enhance leadership and specialist interpersonal, and self-awareness and utilizes Competency Navigator to align recruitment, performance management, and succession planning with business strategy. His work ensures that talent development efforts drive long-term organizational success through data-driven insights and structured development programs.
In addition to his role at Mentis, Richard holds several consulting, training, and development roles, contributing his expertise across global organizations:
Across these roles, Richard advises businesses on leadership development, cultural transformation, customer experience strategies, and operational improvements, delivering customized training programs and mentoring executives in strategic growth and change management.
Previously, Richard held key executive positions, including:
Managing Director, Phonetics (UK) Ltd (2003-2005)
Group IT & Operations Director, Hoseasons Holidays Group (1979-2003)
His substantial experience in business strategy, customer service excellence, and digital transformation has made him a trusted advisor in optimizing talent, operations, and leadership effectiveness on a global scale.
Business Experience
Richard’s extensive consulting and leadership experience covers a range of industries and international markets. He has successfully designed and delivered customer service strategies, executive coaching programs, cultural transformation projects, and IT system integrations for a wide range of clients.
His key consulting projects include:
Qualifications, Certifications
Richard has 30+ years of experience in leadership development and executive mentoring, specializing in aligning people development programs with business objectives.
Personal Philosophy"I believe that success in business transformation is achieved through people. Effective leadership is about fostering the right culture, developing talent, and aligning business strategy with employee engagement. Whether it’s driving customer service excellence, coaching executives, or implementing large-scale business change, I am committed to helping organizations achieve sustainable growth through strategic leadership, process optimization, and people development."
Other Interests Richard is an active mentor and advisor who enjoys contributing to leadership and business transformation discussions. When he is not consulting or training, he spends time traveling, engaging in business networking, and staying updated on the latest trends in technology and digital transformation.
Richard is a Principal Consultant at Mentis (since February 2023), where he leads talent evaluation, survey methodologies, and leadership development initiatives. He implements Mentis talent profiling and development solutions to enhance leadership and specialist interpersonal, and self-awareness and utilizes Competency Navigator to align recruitment, performance management, and succession planning with business strategy. His work ensures that talent development efforts drive long-term organizational success through data-driven insights and structured development programs.
In addition to his role at Mentis, Richard holds several consulting, training, and development roles, contributing his expertise across global organizations:
- Project Director / Lead Consultant / Trainer / Mentor, Senex Consulting (2005 – Present)
- Senior Consultant, Faze 3 Consulting (2022 – Present)
- Partner, Konsälidön (2019 – Present)
- Trainer, Mercuri International Group (2005 – Present)
Across these roles, Richard advises businesses on leadership development, cultural transformation, customer experience strategies, and operational improvements, delivering customized training programs and mentoring executives in strategic growth and change management.
Previously, Richard held key executive positions, including:
Managing Director, Phonetics (UK) Ltd (2003-2005)
Group IT & Operations Director, Hoseasons Holidays Group (1979-2003)
His substantial experience in business strategy, customer service excellence, and digital transformation has made him a trusted advisor in optimizing talent, operations, and leadership effectiveness on a global scale.
Business Experience
Richard’s extensive consulting and leadership experience covers a range of industries and international markets. He has successfully designed and delivered customer service strategies, executive coaching programs, cultural transformation projects, and IT system integrations for a wide range of clients.
His key consulting projects include:
- Muscat, Oman: Led sales and soft-skills training programs for a major regional bank in compliance with regulatory standards.
- Dubai, UAE: Designed and implemented management development training programs, providing follow-up mentoring for emerging leaders.
- Newport, UK: Developed a Customer Contact Strategy for a FinTech company, integrating CRM, IVR, and outbound dialers to improve operational efficiency.
- Urfa, Turkey: Conducted IT due diligence for a venture capital firm investing in an outsourced financial services contact center.
- Salalah, Oman: Managed the setup of a multi-channel customer service function, sourcing software solutions and leading training initiatives.
- Bristol, UK: Optimized contact center operations for a financial services company, improving customer satisfaction and reducing costs.
Qualifications, Certifications
- BSc in Computer Science & Business Management
- MA in Coaching & Mentoring
- PRINCE2, Agile & Six Sigma
- Certified in GDPR and Sharia compliance
- Expert in workforce management, CRM solutions, and contact center technology
- Advanced knowledge of process improvements and business strategy implementation
Richard has 30+ years of experience in leadership development and executive mentoring, specializing in aligning people development programs with business objectives.
Personal Philosophy"I believe that success in business transformation is achieved through people. Effective leadership is about fostering the right culture, developing talent, and aligning business strategy with employee engagement. Whether it’s driving customer service excellence, coaching executives, or implementing large-scale business change, I am committed to helping organizations achieve sustainable growth through strategic leadership, process optimization, and people development."
Other Interests Richard is an active mentor and advisor who enjoys contributing to leadership and business transformation discussions. When he is not consulting or training, he spends time traveling, engaging in business networking, and staying updated on the latest trends in technology and digital transformation.

Wafa Disi
Executive Master, Consulting and Coaching for Change (INSEAD)
Wafa is an experienced ICF Certified bilingual Executive Coach who works independently and collaborates with various leadership development consultancies in the UAE and the region. Wafa adopts a consulting and coaching approach to enable sustainable and effective change within individuals and groups.
Wafa has been coaching since 2015, working with individual professionals from different hierarchical levels (Juniors up to Executives) and various industries; to improve their effectiveness at work by helping them understand and develop how they take up a role, its authority, responsibilities, accountabilities, challenges, and relationships. Wafa has a genuine interest in working closely with the Youth, supporting them in their personal and professional development as they navigate their career paths with confidence and clarity. As a Coach, she is passionate about improving self-awareness among professionals and encouraging self-acknowledgment and self-responsibility. Wafa also aims, through her coaching, to help improve team dynamics and relationships within an organisation.
Her portfolio includes working on leadership development,talent management, and Emiratizationprojects for prominent government, semi-government, and private organisations in UAE and Saudi such as (ADNOC, ENOC, ADSG, DoE, FAB, MOCAF, MOFA, DIB, DCT, DWTC, Dubai TEC, SAUDIA Airlines, REGA, Mobily, GASTAT, Tawuniya, and others) in collaboration with various consultancies in the region such as (The Talent Enterprise TTE, Talogy, Mentis, Knowledge Group, Front Talent, Taaeen and others).
Wafa was born and raised in Abu Dhabi, lived and worked there since. The city holds a special place in her heart, and she has always felt strong ties to the UAE community and always aims to give back through her work developing and empowering Emaraties. She is an active volunteer at the UAE volunteering platform and has taken part in several initiatives, such as the Special Olympics and the national initiative (Together we are good), to help overcome the Covid-19 impact.
Wafa has over 22 years of industry experience inHR managementand leadership development. Wafa's previous experience includes roles leadingHR functions, corporate and leadership development, and international HR projects. Throughout her years ofcorporate experience, she successfully led and took vital roles in the design and implementation of several key projects in areas such asOrganizational Structureand Development, Leadership Development,Employee Engagement,Career Development,Succession Planning, Talent Management, Performance Management, and Emiratization.
Wafa has been coaching since 2015, working with individual professionals from different hierarchical levels (Juniors up to Executives) and various industries; to improve their effectiveness at work by helping them understand and develop how they take up a role, its authority, responsibilities, accountabilities, challenges, and relationships. Wafa has a genuine interest in working closely with the Youth, supporting them in their personal and professional development as they navigate their career paths with confidence and clarity. As a Coach, she is passionate about improving self-awareness among professionals and encouraging self-acknowledgment and self-responsibility. Wafa also aims, through her coaching, to help improve team dynamics and relationships within an organisation.
Her portfolio includes working on leadership development,talent management, and Emiratizationprojects for prominent government, semi-government, and private organisations in UAE and Saudi such as (ADNOC, ENOC, ADSG, DoE, FAB, MOCAF, MOFA, DIB, DCT, DWTC, Dubai TEC, SAUDIA Airlines, REGA, Mobily, GASTAT, Tawuniya, and others) in collaboration with various consultancies in the region such as (The Talent Enterprise TTE, Talogy, Mentis, Knowledge Group, Front Talent, Taaeen and others).
Wafa was born and raised in Abu Dhabi, lived and worked there since. The city holds a special place in her heart, and she has always felt strong ties to the UAE community and always aims to give back through her work developing and empowering Emaraties. She is an active volunteer at the UAE volunteering platform and has taken part in several initiatives, such as the Special Olympics and the national initiative (Together we are good), to help overcome the Covid-19 impact.
Wafa has over 22 years of industry experience inHR managementand leadership development. Wafa's previous experience includes roles leadingHR functions, corporate and leadership development, and international HR projects. Throughout her years ofcorporate experience, she successfully led and took vital roles in the design and implementation of several key projects in areas such asOrganizational Structureand Development, Leadership Development,Employee Engagement,Career Development,Succession Planning, Talent Management, Performance Management, and Emiratization.

Ahmed Alqaseer
Director — Mentis HR Consultancy LLC (UAE)
Ahmed Alqaseer is a human-capital and organizational effectiveness leader with deep experience spanning public safety and the private sector. As Director at Mentis HR Consultancy LLC in the UAE, he partners with senior executives to design and deliver competency-based talent solutions, leadership assessment and development, and change programs aligned to strategy. Ahmed is known for a calm, outcomes-focused style, strong stakeholder engagement across Arabic and English-speaking environments, and a track record of building high-trust teams that execute.
Earlier in his career, Ahmed served in the Sharjah Police, rising through the ranks to Colonel. Across operational and leadership postings, he led multidisciplinary units, developed officers, and introduced process improvements that enhanced service quality and community outcomes. This frontline-to-boardroom perspective now informs his advisory work—particularly in leadership pipelines, workforce capability, and governance.
Education
Doctorate in Business Administration (DBA), University of Derby, United Kingdom — in progress
Ahmed is currently completing a DBA at the University of Derby, focusing on evidence-based management and the application of practitioner research to organizational performance. His doctoral work strengthens his capability to translate rigorous inquiry into actionable people strategy—spanning leadership development, performance management, and culture change—while evaluating interventions for measurable impact and sustainability.
Earlier in his career, Ahmed served in the Sharjah Police, rising through the ranks to Colonel. Across operational and leadership postings, he led multidisciplinary units, developed officers, and introduced process improvements that enhanced service quality and community outcomes. This frontline-to-boardroom perspective now informs his advisory work—particularly in leadership pipelines, workforce capability, and governance.
Education
Doctorate in Business Administration (DBA), University of Derby, United Kingdom — in progress
Ahmed is currently completing a DBA at the University of Derby, focusing on evidence-based management and the application of practitioner research to organizational performance. His doctoral work strengthens his capability to translate rigorous inquiry into actionable people strategy—spanning leadership development, performance management, and culture change—while evaluating interventions for measurable impact and sustainability.
Certifications & Professional Training
- Hogan Assessments (Advanced Practitioner): Advanced training in the interpretation and administration of Hogan Personality Profiles (HPI, HDS, MVPI), including workshops led by Dr. Robert Hogan in the United States.
- Mentis Navigator Suite: Certified in Mentis assessment and development tools and systems (e.g., Competency Navigator 90/180/360, OCEANS Personality Navigator, SONAR network analytics), applying these to end-to-end evaluation and leadership development programs.
Areas of Expertise
- Leadership assessment & development (competency frameworks, 90/180/360 feedback)
- Talent strategy & workforce planning
- Organizational design, governance & operating model change
- Learning journeys, coaching, and mentoring for emerging and senior leaders
- Stakeholder engagement, community partnership, and public-sector transformation
Professional Highlights
- Director-level advisory across UAE organizations in government, infrastructure, and services
- Command-level leadership experience (Colonel) in Sharjah Police
- Bilingual communicator (Arabic/English) with strong cross-cultural fluency


